My tires wore out at ll,000 miles. They tried to tell me it was the way I drove, but what they didn't tell me was that my rear end (AWD) was completely out of spec. They said it couldn't be adjusted. Had to buy all new tires, at my expense, for their defect. Now trying to get satisfaction but all I get is the run around. Took to another dealer in another town and he said you can't adjust the rear camber, it is stationary. Strange, thei field rep in my area just called today and said there is an adjustment and the specs for my car were all wrong when they put it on the machine on April 4. The alignment machine, made by Hunter, gave the wrong specs and now they have "gotten them right". (sounds like fuzzy math to me.) Anyway, somebody is not being truthful and I don't feel like buying tires every ll,000 miles. Plus, the service rep said I would get reimbursed for my tires (266.86) that I paid in April because it came off the line with the wrong alignment specs. Now I may not get that. Sad, but I will never bnother Suzuki in my life. Cute car, but not that cute. Pearl white aerio wagon.

 

I hear ya I had to replace my wheels at 19k due to an alignment issue too. My service dealer told me to do the alignment every 7500 so every oil change. I have an membership at Sam's club and bought my wheels there they give me an free alignment every 7500 miles plus they rotate them too.

 

Im just gonna assume this is an 04 or 05 AWD, and then Id tell you to go back to all of those idiots and tell them that you know this is common for AWDs of these years...and then demand satisfaction!!! You are like the 10th person Ive spoke with about this...dont take BS answers tell them to FIX IT!!!

 

HERE IS THE REAL STORY

I had the same EXACT problem you are having. I have a 2003 AWD SX. I have a really great service guy at my suzuki dealership who was honest and fixed this under the 3 yr 36K mile warranty. This is what is going on. You need a 'camber bolt kit' put on your back wheel/axles. If you take the wheel off there are two metal loops above the brake disc, these 'camber' bolts fit in there (one on each back wheel). The part is a $50-70 cost and install should be one hour at your dealer. These 'camber bolts' allow for better adjustment, (camber) of the angle of the wheel. What is happening on your tires is that when they are rotated, the back ones are getting unevenly worn, then the ones on the front are getting moved to that back and the same thing is happening in the back, thus wearing out ALL your tires. If your wheels are bowing out or in this will cause the tire to wear unevenly. This is not an 'official' re-call, but it was put out as a 'service bulletin' to service shops at dealers because not all the Aerio AWD's are doing it.

I also don't think that the Yokahama OE tires are all that great either. I found a much better option made by Nitto which is actually made by Toyo. My orig (OE) tires were worn out just over 20K miles.

This is something your dealership should be more than willing to help you with, although I had a terrible dealer in the area I moved to 1 year ago and ended up taking my car to a dealer 100 away where I used to live. You need to get an Area rep (district manager) involved if you are not getting satisfaction. Call Suzuki's american office in California, they were great when I had a dealership screw me around. They called them and got it set right. I don't believe any of the 'bad specs off the line' crap either. The bottom line is that your back wheels need angle (camber) adjustment and these bolts, which don't cost a lot and are available at any auto parts store, will do this. They aren't even a 'suzuki part'. This was an offical service bulletin to dealerships and they should know and understand this problem.

Don't get disouraged about your Aerio, you bought it because you didn't want a corolla if you are anything like me.

any questions, talk to the service rep I dealt with. Denny at Ferguson Advantage Imports in Tulsa, OK got this problem all squared away for me.

 

There are new alignment specs for just about every year Aerio now. But more importantly for the 04-05 AWDs. There are TSBs reguarding this, but they do read very strangely.

 

I just had an issue with the rear tires as well...I only have 7000 miles on the car & noticed that both the rear tires were wearing excessively...I took it to the dealership & they said that this is a "known problem"...the problem is with the viscous coupling, which has to do with the AWD system...so they replaced this & also replaced the 2 rear tires, so hopefully, there won't be any more problems...hope this helps others who have the same issues with their cars...btw, Suzuki didn't cover the new tires...the tire warranty covered the 2 new tires under what they called a "good will" warranty...since I only had 7000 miles on the car...the dealership said that if I had more miles on it, they probably wouldn't have paid for them